I saw Alan’s website while researching MA laws on tenant’s security deposits. I was having no luck coaxing my former landords to refund my money in a timely manner. Alan was on the case in a heartbeat and we conducted all business via emails. He obtained quick results and resolved the issue in my favor. Despite the fact that we never met in person, we were able to establish a working relationship. I owe this to Alan’s professionalism and tenacity.